Sales Terms and Conditions
Please review our Terms and Conditions before placing your order.
If you have any questions, feel free to reach out to us for clarification!
You can also check out the FAQ page and may find your answer there.
Sales Policy
All orders must be placed within 10 days of the desired pickup date. Our availability changes frequently and can be updated more than once a day. Please be sure to check the availability section on our website prior to placing your order to avoid an order cancellation. If you are placing an order within 10 days, a rush fee will be applied to your order. Rush Fees begin at $65 and are dependent on the complexity/size of your order. Please contact us PRIOR to placing any order within 10 days to assure availability.
Payment
Orders are placed exclusively through the online website and payment is DUE IN FULL at the time of order.
*Payment arrangements may be available if placing an order 3+ months in advance. Please contact us for details.
Pickup/Delivery
Pickups are scheduled on TUESDAY AND WEDNESDAY for the week of the scheduled homecoming. We do offer two pick-up locations to choose from for your convenience - NFW/Alliance or Weatherford/Brock. Please choose which location you would prefer to pick up from when placing the order. You will receive the address for pick up with your order confirmation.
If you need alternative arrangements, please discuss BEFORE placing your order and we will do our best to accommodate.
Pickup Schedule:
TUESDAY: Weatherford 11am-1pm
WEDNESDAY: Alliance 11am-1pm and Weatherford 6pm-8pm
Delivery is available on Wednesdays within a 30-mile radius for a $45 fee.
Cancellation/Refunds:
Due to the customized nature of homecoming mums and garters, all sales are considered final. We do not offer refunds or cancellations. If you need to make changes or adjustments to your order, please notify us within 7 days of the scheduled homecoming and we will do our best to accommodate.
Please ensure that you proofread the text at the time of placing your order. Customers are encouraged to inspect their order carefully for spelling and custom details/order accuracy before completing the ordering process. If you discover there has been a mistake while ordering, please email us at texastraditionsmums@gmail.com as soon as possible and we will work with you to make sure everything is accurate.
Damage to items once they are picked up are not subject to repair or replacement, but can be included at the discretion of Texas Traditions Mums. Please inspect your order thoroughly before leaving the pick-up location. Leaving the pick-up location with your order is an acknowledgment that the order is correct, and item is in suitable condition.