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Frequently Asked
Questions.
Ordering & AvailabilityChoosing Your Mum or GarterCustomization & DesignPayment & CancellationsPickup Delivery & ShippingAfter You Place Your OrderCaring For Your Mum or Garter
As early as possible! Texas Traditions accepts a limited number of custom orders for each Homecoming date. Popular schools and weekends can sell out well before Homecoming.Before ordering, check our Availability Calendar to make sure we are still accepting orders for your school.
Our Availability Calendar is the best place to check. Availability is based on our remaining production capacity for each Homecoming week—not simply the number of orders from a particular school.
Once a Homecoming week reaches capacity, we may no longer accept additional custom orders. Depending on the season, limited Ready-to-Go designs or other options may still be available.
Absolutely! We create mums and garters for schools throughout DFW and across Texas. If your school isn't listed during ordering, select the appropriate “Other School” option and provide your school information.
Not at all. That’s our job!You’ll choose your collection and tell us about your student, their activities, interests and any important requests. Depending on the design experience you select, you can give us as much—or as little—creative direction as you'd like.
Custom orders are primarily placed through our online store. Our online ordering process makes sure we have all of the information needed to create your design and keeps every detail connected to your order. We do take a limited number of in person consults for Seniors in April and May, all other consults will be handled through phone, text or email.
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